Welcome to Solutions Life Coach, operated by Dr. Sears, a Certified Health Coach. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. 

This privacy policy explains what information we collect, how we use it, and your rights regarding the information you share with us. Whether you’re visiting our website, attending a workshop, or engaging in one of our services, we want you to feel confident in knowing your privacy is respected and protected.

 Information We Collect

• Personal Information  

When you engage with our services, we may collect personal information such as your name, email address, phone number, billing information, and any health-related data you provide during consultations or workshops. This information allows us to deliver personalized health coaching services, including customizing workshops, consultations, and luncheons according to your needs.

• Non-Personal Information  

In addition to personal information, we may collect non-personal information when you visit our website. This includes your IP address, browser type, pages you visit on our site, and the time you spend on each page. This data helps us improve our website’s functionality and user experience. It is collected through cookies or similar technologies that track how you interact with our content.

 How We Use Your Information

• Providing and Personalizing Services  

The main reason we collect personal information is to deliver our services effectively. Whether you’re attending a group workshop, participating in an individual consultation, or joining a wellness luncheon, we need your information to tailor the content to your needs. Your health data, for example, helps us provide recommendations and wellness advice relevant to your specific health goals.

• Improving Our Services and Website  

The non-personal information we gather from your website interactions helps us understand how visitors use our site. This allows us to make improvements, optimize navigation, and provide you with better content. Your feedback and interactions help shape a better user experience for future clients.

• Communication and Updates  

We may use your contact information to send you relevant updates, promotional offers, or important notifications about upcoming workshops and services. You will only receive marketing communications if you’ve opted in, and you are free to opt out at any time by clicking the “unsubscribe” link in the email or contacting us directly.

Sharing Your Information

• Third-Party Service Providers

We may share your information with third-party service providers who assist us in delivering services such as payment processing, event management, or website analytics. These providers only have access to the personal information necessary to perform their services, and they are required to protect your data in accordance with our privacy policy.

• Legal Requirements  

In rare instances, we may be required to share your information to comply with legal obligations, such as court orders or government regulations. We will only share the minimum amount of data necessary to fulfill legal obligations and ensure compliance with the law.

• Health and Safety  

Your health and safety are of the utmost importance. If we believe there is a risk of harm to you or others, we may share your information with the appropriate authorities to ensure safety and well-being. This includes situations involving emergencies, threats, or serious health concerns where immediate action is required.

Protecting Your Information

• Data Security  

We take the protection of your personal information seriously and have implemented measures to safeguard it from unauthorized access, alteration, or disclosure. This includes encryption of sensitive data and secure storage systems. While we strive to protect your information, please note that no method of transmission over the internet is entirely secure. We recommend taking precautions, such as using secure passwords and limiting the sharing of sensitive information online.

• Data Retention  

We will retain your personal information for as long as necessary to provide our services or as required by law. If you request to have your information deleted, we will remove it from our systems in compliance with applicable laws. However, certain information may be retained for legal, tax, or accounting purposes even after you have stopped using our services.

Your Rights

• Access to Your Information  

You have the right to request access to the personal information we hold about you. If you wish to know what data we have collected or receive a copy of your information, please contact us at our email. We will respond to your request as soon as possible, typically within 30 days.

• Correction of Information  

If any of the personal information we hold about you is inaccurate or outdated, you have the right to request corrections. Keeping your data up-to-date helps us provide the most accurate and effective coaching and wellness advice. Please contact us if you believe any of the information we have on file is incorrect.

• Right to Erasure  

You may request the deletion of your personal information at any time, provided it is no longer necessary for the purposes for which it was collected. To request the removal of your data, contact us directly, and we will take action as quickly as possible while ensuring we comply with legal and regulatory requirements.

• Right to Object  

You have the right to object to the processing of your personal information in certain circumstances, including for marketing purposes. If you object to the use of your data for any reason, we will cease processing it unless we have compelling legitimate grounds to continue. You can opt out of marketing communications at any time by clicking “unsubscribe” in the email or contacting us.

Cookies and Tracking Technologies

Cookies are small text files that are placed on your device to collect standard internet log information and visitor behavior data. Cookies help us provide a better browsing experience by storing your preferences and analyzing how you use our website.

You can choose to accept or decline cookies by modifying the settings in your browser. Most web browsers automatically accept cookies, but you can typically modify your settings to decline them if you prefer. However, please note that if you decline cookies, some parts of our website may not function properly.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to delete the information as soon as possible.

Links to Third-Party Websites

Our website may contain links to other websites that are not operated by Solutions Life Coach. These third-party sites have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices or content of third-party websites, and your use of those sites is at your own risk.

Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes to the policy will be posted on this page with an updated effective date. We encourage you to review the privacy policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this privacy policy or the way we handle your personal information, please contact us at:

Email Address: solutionshealthcoach@gmail.com 

Phone Number: (801) -694-5232